Privacy Policy
Privacy Policy
Rotten Apples.com, Inc. ("Rotten Apples," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy ("Policy") explains our practices regarding the collection, use, and disclosure of personal information from individuals who interact with our website and mobile applications (collectively, the "Site"). It also outlines your rights regarding our data collection practices.
Scope of This Policy
This Policy provides details about:
- Categories of information we collect and its sources
- How we use your information and our purpose for collection
- With whom we share your information
- Your choices, including opt-out options
- Cross-border transfers of information
- Data retention, deletion, and correction rights
- Security measures
- Limitations of liability
- Contact information for questions and concerns
- Children's privacy
- Policy updates and effective date
Services Covered by This Policy
This Policy applies to all online services provided by Rotten Apples, including email newsletters, targeted advertisements, scholarship listings, and mobile applications across various devices (collectively, the "Services").
I. Categories of Information We Collect and Its Sources
A. Information You Provide
When you create an account on our Site, we collect personal information such as:
- Name
- Email address
- Any other required account information
If you contact us via email, phone, or our Site, we collect additional details, including:
- Location
- Contact details (e.g., phone number, email address)
- Content of your communication
We may also collect information you submit while using our Services. This includes:
- Scholarship application details (e.g., high school graduation year)
- Information shared with schools for which you express interest
- Academic and work history, workplace details, and personal preferences
- Test scores and other sensitive academic information
- User-generated content such as reviews, surveys, and blog comments
Please note that any information you publicly post, such as reviews or comments, may be visible to others and could include personally sensitive or political content that you choose to share.
B. Information Collected Automatically
Whether or not you create an account with us, certain information that identifies you may be passively collected and stored on our or our service providers' server logs. This includes:
- Internet Protocol ("IP") address
- Browser type and operating system
- Pages accessed on our Site and timestamps (e.g., date and time of visit)
- Search queries and viewed content
We also use "Cookies," "pixel tags," and other tracking technologies to enhance our online services and personalize your experience. For more details, please review our separate Cookie Policy. If you choose to disable Cookies, some aspects of our Services may perform differently; for example, you may need to re-enter your information each time you return to use the Services.
II. How We Use Your Information – Our Purpose for Collection
For each of the categories of personal information set forth in Section I above, we use your personal information to provide you with meaningful and relevant Services, including information about schools, living locations, and workplaces. Additionally, we may use your personal information for the following purposes:
- To respond to any questions or comments you submit to us on our Site or otherwise.
- To fulfill any obligations we enter into with you, such as providing requested Services.
- To notify you of changes to our Services.
- To seek your feedback on the Services we provide and send you communications by post, email, or text message that you have requested or may find of interest, including newsletters and promotions of our Services or events.
- To measure and evaluate the effectiveness of our interactions with you.
- To obtain or maintain insurance coverage, manage risks, obtain professional advice, and defend our legal rights and claims.
- To facilitate your use of your web account on the Site.
- To create and maintain a trusted online environment and comply with our legal obligations.
In using your personal information, we may share some or all of it with authorized representatives of schools, workplaces, and other designated entities whose services relate to Rotten Apples. Please refer to Section III of this Policy for a full description of our information-sharing practices.
III. With Whom We Share Your Information
A. Per Your Instruction or Use of the Services/Consents
We may share all categories of your personal information with selected outside companies ("Advertisers") to provide relevant Services. Advertisers may include realtors, loan providers, schools, workplaces, and social media platforms like Facebook. This sharing occurs based on your contact preferences, expressed interests, or affirmative authorizations.
Publicly shared personal information on our Site may be indexed by third-party search engines (e.g., Google, Bing). We do not control third-party search engines, and they may store cached versions of your information.
B. Third-Party Processors
We share your personal information with third-party processors ("Processors") to support our operations. These include service providers offering technical support, analytics, and identity verification services (e.g., Google's reCAPTCHA). Processors are contractually obligated to maintain confidentiality and security.
C. Third-Party Websites
Our Site contains links to third-party websites (e.g., social media platforms, scholarship providers). These sites operate under their own terms, and Rotten Apples is not responsible for their content or data handling practices.
D. De-Identified Information
We share aggregated or de-identified data for analytical, research, or service improvement purposes.
E. As Required by Law or Legitimate Business Interest
We may disclose personal information to comply with legal obligations, protect vital interests, manage risks, obtain professional advice, or facilitate business transactions (e.g., mergers or acquisitions).
F. Disclosures to Enterprise Customers or Partners
We may share personal information with enterprise customers or partners for research, analytics, and marketing purposes. These entities must adhere to data protection obligations. Under some laws, this sharing may constitute a "sale" of personal data. To opt out, refer to Section IV of this Policy.
IV. Opt-Out – Your Choices
We do Not Sell your information to Third Parties. We are not responsible for processing requests that have errors or omissions, including those made through third-party platforms.
Privacy Opt-Out Policy
For email newsletters, you can opt out by clicking the "opt out" link at the end of each email.
It is important to note that opting out does not extend to the sharing of your personal information with our Processors or Business Partners, or to the sharing of de-identified data or personal information as required by law or legitimate business purposes. For details on managing cookie and tracking technologies, please refer to our Cookie Policy. If you opt out of marketing emails, we may still send you essential administrative messages, which you cannot opt out of.
Telephone Consent
By providing your telephone number, you consent to receive information, including telemarketing, from us. This consent applies even if your number is listed on the Federal or State Do-Not-Call Registry. We may contact you via email, phone, SMS, social networks, or other communication channels. You are not required to consent to receive such communications to use our services. You can revoke your consent at any time by removing your phone number from your profile. For instructions on removing your number, please refer to our help center or contact us at [email protected] with "remove my telephone number" in the subject line or call us at 1-(844)-452-7758.
V. Cross-Border Transfers of Information
Our Site and the Services we provide are based in the United States and are managed, operated, and administered by Rotten Apples and its Processors from offices and servers located within the United States. This Privacy Policy is specifically intended for audiences in the United States and is governed by applicable U.S. laws. If you choose to access our Site from outside the United States, you acknowledge and agree that your use of the Site and Services is subject to this Policy. Additionally, your personal information may be transferred or processed in the United States, where privacy protections may differ from those in your home country.
VI. Retention of Personal Information, and Your Right to Delete and Correct It
We retain your personal information as long as reasonably necessary to fulfill the purposes for which it was collected and to comply with legal obligations. We will not retain your personal data for longer than necessary for the purposes outlined in this Policy. You also have the right to request the deletion of your personal information, with certain exceptions, such as when we need to prevent fraud, protect against illegal activities, or complete business transactions. You can correct or update your personal information by logging into your account and updating your profile settings. For more details on how and where your personal information is stored, or to request deletion or correction, please contact us at the address provided in Section IX.
VII. Security of Your Information
To protect the privacy of your personal information, we implement reasonable physical, technical, and administrative safeguards. Our security technology is continuously updated and tested. Access to your personal data is restricted to employees who require that information to provide our Services to you. Additionally, we provide ongoing training to our employees regarding the importance of confidentiality and maintaining the security of your personal data.
VIII. Limitation of Liability
You understand and agree that any disputes regarding the privacy of your information are governed by the terms and conditions outlined in this Privacy Policy and the Rotten Apples User Agreement, including any indemnification clauses and limitations on damages stated in that Agreement.
IX. Questions, Concerns, or Complaints – Contact Details
If you have any questions about our privacy practices, this Privacy Policy, or wish to correct your information or exercise any rights under the law or this Policy, please contact us at:
Rotten Apples.com, Inc.105 Elk Trace Pkwy
Montgomery, Texas 77316
Email: [email protected]
Please be specific when making your request so we can assist you effectively.
X. A Note About Children
Children under the age of 18 are not allowed to use the Rotten Apples Site or Services, and we do not knowingly collect or maintain personal information from anyone under the age of 18. Protecting children's privacy is important to us. If we become aware that a user is under 18, we will take steps to remove their personal information and accounts from our databases. By using the Rotten Apples Site or Services, you confirm that you are at least 18 years old to use our Site and Services.
XII. Changes to This Privacy Policy and Effective Date
We may update this Privacy Policy at any time and for any reason, including to reflect changes in our business practices or to comply with evolving privacy laws. Unless otherwise required by applicable law, any modifications to this Policy will be posted on our Site and will take effect as soon as they are published. Your continued use of the Services or Site following such changes constitutes your acceptance of the revised Privacy Policy to the fullest extent permitted by law. We encourage you to periodically review this Policy to ensure you are aware of any updates to our privacy practices.
The Effective Date of this Privacy Policy is: February 6, 2025